This policy statement describes what types of information we collect from you,
how it is used by us, how long we keep the information, how you can manage the
information we hold, and how you can contact us.
We will always give you the option not to receive marketing communications from us. We will never send you unsolicited ‘junk’ email or communications or share your data with anyone else who might.
We do not sell your information to third parties.
The contents of this statement may change from time to time, so you may wish to check this page occasionally to ensure you are still happy to share your information with us. Where possible, we will also contact you directly to notify you of these changes.
This version of our Privacy Statement is live from 30th April 2018.
WHAT WE COLLECT
We may collect the following information:
• Your full name
• Contact information including email address and telephone number
• Other information relevant to completing our contact forms (such as car make/model, service or part requested)
WHAT WE DO WITH THE INFORMATION WE GATHER
We require this information to understand your needs and provide you with a better service, and for the following reasons:
• Internal record keeping
• We may use the information to improve our website or communication preferences
• Contact you from time to time about promotions, events, products, services or information which we think may be of interest to you
HOW LONG DO WE KEEP INFORMATION
We will not hold your personal information in an identifiable format for any longer than is necessary. If you are a customer or otherwise have a relationship with us we will hold personal information about you for a longer period than if we have obtained your details in connection with a prospective relationship.
LINKS TO OTHER WEBSITES
Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
CONTROLLING YOUR PERSONAL INFORMATION
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
You have the right as an individual to access your personal information we hold about you and make corrections if necessary. You also have the right to withdraw any consent you have previously given us and ask us to erase information we hold about you. You can also object to us using your personal information (where we rely on our business interests to process and use your personal information).
You have several rights in relation to your personal information under data protection law. In relation to most rights, we will ask you for information to confirm your identity and, where applicable, to help us search for your personal information. Except in rare cases, we will respond to you within 30 days after we have received any request (including any identification documents requested).
You have the right to:
1. Ask for a copy of the information that we hold about you;
2. Correct and update your information;
3. Withdraw your consent (where we rely on it).
4. Erase your information (or restrict the use of it), provided we do not have any continuing lawful reason to continue to use and process that information
You can exercise the above rights and/or manage your information by contacting us using the details below:
Post: Blue Diamond Riley Services Limited, Bicester Heritage, Unit 90, A1 The Main Stores, Buckingham Road, Bicester, Oxfordshire, OX26 5HA.
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